Knowledge Base Software for Customer Support
Build a searchable customer knowledge base from your existing website content, then review and publish it in one place.
Use Docfiy as knowledge base software for turning public product and support pages into an organized starting point. Crawling gathers eligible pages; you can arrange the navigation and edit the content before customers see it.
Readers can browse the published sections, search for an answer, or ask the AI assistant a question. Assistant responses are grounded in your published content, helping customers find the relevant article without relying on unrelated general answers.
When source pages change, recrawl them and review the updates before publishing. This gives your team a practical way to maintain a branded help resource alongside the website you already have.
- Crawl public pages as a starting point for articles
- Organize and edit content before publishing
- Customer-facing search and AI assistant
- Recrawl and review source updates
- Branded themes and custom-domain options
Ready to publish docs that stay current?
Paste your website url , refine the structure, and ship docs, help, and forms from one workspace.
Crawl your site
Start from your marketing or website url .
Publish in minutes
Refine structure, then ship docs, help, and forms.
Keep teams aligned
One workspace for product, support, and growth.